Gabriela Koleva

Gabriela Koleva is an experienced professional with a strong background in training, development, and customer service, currently serving as the Training and Development Lead at Plus500™ since September 2015. Responsibilities include onboarding new employees, conducting monthly trainings, and managing social media. Gabriela previously held roles such as Senior Subject Matter Expert and Customer Service Representative Level II at the same company, where duties involved supporting agents and creating reports. Prior experience includes a position as a Research and Sales Manager at Prismalux and an Advertising Expert at Attica Media Bulgaria. Gabriela holds a Master’s degree in Financial Control and Tax Law and a Bachelor’s degree in Business/Managerial Economics from the University of National and World Economy.