Richard Allen

Richard Allen is an experienced Infrastructure Delivery Engineer at Plusnet, with a career spanning over two decades in various technical roles, starting from October 2001. Richard specializes in delivering Linux-based server and storage infrastructure projects, including stakeholder engagement, technical design, automation, test environment creation, production deployment, user acceptance testing, and extensive documentation. Previous roles at Plusnet include Systems Support Engineer, where Richard provided infrastructure stack support across Linux, Solaris, and Windows environments, as well as Broadband Faults Analyst and Customer Support Agent, focusing on diagnosing and resolving broadband issues. An early career experience includes an IT Support Internship at EDS Group, where Richard managed desktop deployments for Rolls-Royce Plc. Richard holds a BSc in Software Engineering from Sheffield Hallam University, completed in 2001, and received prior education at Woodlands Community School.