Hinal Dabhi is an experienced IT professional currently serving as an Application Support Analyst L1 at PMC Retail since August 2022, focusing on supporting global technology and operations processes, troubleshooting internal system issues, and resolving customer-related IT problems. Prior to this role, Hinal worked as a Software Services Engineer at Windowmaker Software Ltd from June 2021 to July 2022, where responsibilities included coordinating with customers to understand business requirements and preparing technical documentation. Earlier experience includes serving as a Data Analyst at TactTree LLP and as a Web Designer at Niktech Solution. Hinal holds a Bachelor of Engineering in Computer Science from Sardar Vallabhbhai Patel Institute of Technology, completed in 2020.
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