Matthew McDonnell

Head Of Service Delivery - Managed Services at PMC Retail

Matthew McDonnell has extensive work experience as a Service Delivery Manager in various companies. Matthew started their career at Xerox Global Services in 2003, where they oversaw the management of a Xerox-owned site and customer site operations. Matthew also played a role in standardizing processes and managing contracts across all sites in the UK. In 2012, they joined Konica Minolta Business Solutions UK Ltd, where they held various positions, including Senior Service Delivery Manager and Regional Service Delivery Manager. Matthew was responsible for major account success and managing service delivery. Since 2021, Matthew has been the Head of Service Delivery - Managed Services at PMC Retail.

Matthew McDonnell's education history includes a BTEC Business and Finance degree from The Henley College, which they obtained from 1987 to 1988. There is no information available about their education before or after this period.

In addition to their formal education, Matthew McDonnell has obtained several certifications. These include Lean Six Sigma Green Belt (ICGB) certification from Konica Minolta Business Solutions UK Ltd in February 2017, Prince2 Foundation certification from APMG in February 2013, ITIL Foundation certification from ITIL in November 2012, and Lean Six Sigma Yellow Belt Certification from Xerox in October 2008.

Links

Timeline

  • Head Of Service Delivery - Managed Services

    May, 2021 - present