Shaibalini Khadka

Shaibalini Khadka is a skilled professional with a strong background in product management and customer success. Currently serving as a Product Fellow at PMDojo since July 2022, Shaibalini collaborates with diverse teams to enhance user engagement for mediation startup Humanz Mediate, conducting market research, establishing user personas, and designing product requirements. Previous experience includes roles as a Customer Success Analyst at Recruiter.com, a Tech Fellow at Flockjay, and a Contact Center Specialist at Insight Global, where effective communication and customer support strategies were key responsibilities. Additionally, Shaibalini's early career included coordinating care at Memorial Sloan Kettering Cancer Center and project intern duties at The Institute for Family Health. Educational credentials include a Master of Science in Economics & Finance from the University of Bath and a Bachelor of Arts in Economics & Political Science from Union College.