Desa Jacobs

Desa Jacobs has over 25 years of experience in information technology, currently serving as the IRM Enterprise Testing Manager at PNC since October 2006, where responsibilities include managing an automated risk control validation program and product ownership for supporting technology. Prior roles at PNC encompass Director of Software Quality Assurance, overseeing quality engineering governance, and IT Manager, managing disaster recovery planning and compliance with regulatory policies. Previously, Desa Jacobs held various positions at National City Bank from September 1997 to October 2006, including Sr. Technology Consultant, where responsibilities included system development process ownership, and Technology Consultant, focusing on eCommerce project implementation. Education includes a Bachelor's degree in Organizational Management from Tiffin University and studies at Lorain County Community College.