Monika Miguez

Product Support Lead at PointClickCare

Monika Miguez's work experience includes their current role as a Product Support Lead at Audacious Inquiry starting in 2022. Prior to this, they worked as a Technical Account Manager at Scuba Analytics from March 2021 to November 2021. In this role, they served as the primary point of contact for a portfolio of customer accounts and assisted them in maximizing technical and business value. Before that, Monika worked at Hewlett Packard Enterprise from June 2020 to December 2020 as a Technical Account Manager and as a Senior Technical Consultant / Team Lead from January 2016 to June 2020. In these positions, they provided support to customers, offered consultation on SAN architecture design, and created technical documentation. Additionally, Monika worked at IBM from January 2011 to January 2016 as a Technical Support Representative, where they provided technical remote support for Z Series equipment to multiple companies.

Monika Miguez earned an Associate of Computer Science in Electronics and Communication Engineering Technology from ITT Technical Institute in 2009-2011. Monika then went on to obtain a Bachelor of Science Degree in Computer and Electronics Engineering Technology from ITT Technical Institute in 2007-2009. Monika also holds a certification in "Influencing Others" from LinkedIn, obtained in 2021.

Links

Previous companies

Hewlett Packard Enterprise logo
Scuba Analytics logo

Timeline

  • Product Support Lead

    January, 2022 - present