Adam Zimmerman

Internal Applications Specialist at Polaris Laboratories

Adam Zimmerman has a diverse work experience, primarily in the customer service and laboratory industry. Adam started their career at POLARIS Laboratories in 2005 as a Sample Processor, responsible for receiving, processing, and logging samples into the system. Adam then progressed to roles such as Manager of Customer Service, Supervisor of Customer Service, and Customer Service Lead, where they oversaw day-to-day operations, professional development, and facilitated customer needs.

In 2021, Adam transitioned to the role of Manager of Customer Experience, responsible for enhancing the overall customer experience. Currently, they are working as an Internal Applications Specialist, contributing to the internal systems and applications.

Before joining POLARIS Laboratories, Adam worked at Pitt Community College as part of Tutorial Services from 1997 to 1999.

Overall, Adam Zimmerman has gained extensive experience in customer service, laboratory operations, and leadership roles throughout their career.

Adam Zimmerman attended East Carolina University and IUPUI, but the start and end years of their education, as well as their degree name and field of study, are not specified.

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Timeline

  • Internal Applications Specialist

    February 1, 2023 - present

  • Manager of Customer Experience

    August, 2021

  • Manager of Customer Service

    December, 2018

  • Customer Service Lead

    March, 2012

  • Sample Processor

    March, 2005