Sajeed Ahmed

Senior Account Manager at Polaris Wireless

Sajeed Ahmed has a diverse work experience spanning over 17 years. Sajeed started their career in 2004 as a Network Configuration Engineer at Ericsson India, where they were responsible for preparing network configuration files for Telecom Circuit Switched Core Nodes in the India Market Unit. Sajeed then moved to Ericsson UAE in 2006, where they worked as a Solution Integrator, troubleshooting core network problems and integrating different elements of the system with the Circuit Switched Core network.

In 2010, Sajeed joined Ericsson Oman LLC as a Customer Support Engineer, troubleshooting various Circuit Switched Core Networks and providing technical solutions. Sajeed later became a Service Delivery Manager, handling technical escalations from customers, negotiating and executing support contracts with local Telecom Operators, and managing the budget of these contracts.

Most recently, Sajeed worked at Polaris Wireless as a Senior Account Manager, starting in May 2019. However, the end date for this role is not provided, suggesting that they may still be employed in this position.

Throughout their career, Sajeed has consistently demonstrated their technical expertise and ability to handle customer queries in a timely manner. Sajeed has also shown proficiency in managing support contracts and maintaining high customer satisfaction.

Sajeed Ahmed obtained their Bachelor's degree in Electronics and Communications Engineering from the National Institute of Technology Kurukshetra from 2000 to 2004. Sajeed then went on to pursue a Post Graduate Diploma in Business Administration with a focus on Business Administration and Management, General from the University of Roehampton from 2013 to 2016.

In addition to their formal education, Sajeed Ahmed has also obtained various certifications. Sajeed completed the Google Project Management | Specialization from Coursera in July 2021. Sajeed also obtained certifications in Project Planning: Putting It All Together, Brand and Product Management, Project Initiation: Starting a Successful Project, and Foundations of Project Management from Coursera, all in 2021. Furthermore, they obtained certifications in Introduction to 5G, Scrum: The Basics, and Managerial Economics from LinkedIn, with the most recent certification obtained in September 2020.

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Timeline

  • Senior Account Manager

    May, 2019 - present

  • Service Delivery Manager

    March, 2018

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