Sornsiri Pankhaw

Sornsiri Pankhaw is a seasoned professional with extensive experience in business process improvement and customer service management. Currently serving at Pomelo Fashion since January 2019, Sornsiri leads initiatives to optimize operational efficiency and has successfully implemented a chatbot solution to enhance customer service responsiveness. Prior roles include functioning as a Training Coordinator at RMA Group Company Limited, where Sornsiri organized technical training and provided support to technical teams, and an internship at Regents International School Pattaya, focusing on translations and front-desk responsibilities. Sornsiri holds a Bachelor of Arts degree in English Language and Literature from Burapha University.