Glenda Kirby

Chief Customer Officer at Poppulo

With 20+ years of experience in technology, Glenda is a trusted, inclusive, and compassionate business leader with a strong passion for building high-performing teams and an appetite for solving complex problems. Throughout her career, Glenda has transformed customer-focused teams; driving retention, growth, NPS, CSAT, call reduction, and operational efficiencies while also ensuring customer delight was at the core of the business strategy. She is a diversity champion—during her time at LinkedIn, she led both the Women in Technology Group & Investing in Women Lead, and during her time at Indeed, she held Global IRG roles championing women in business.

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