AS

Al S.

Group Lead, Technical Customer Success AMER at Port IO

Al S. is an accomplished professional with extensive experience in technical customer success, program management, and strategic risk management. Currently serving as Group Lead for Technical Customer Success AMER at Port.io, Al S. drives the technical customer success strategy for the Internal Developer Platform in North America, overseeing the growth of the technical success organization and fostering relationships with Fortune 500 enterprises. Previous roles include Senior Technical Program Manager at Harness and Manager of the Customer Solutions Group at Snyk, where Al S. focused on implementing security solutions and DevSecOps practices. Al S. has also held positions as an Enterprise User Success Manager at HashiCorp and Staff Enterprise TAM at Western Digital, where leadership in team development and innovation was emphasized. An education background includes a Master of Science from San José State University and a Bachelor of Technology from Maharashtra Institute of Technology.

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