Charlotte Hagenaar

Charlotte Hagenaar has a diverse work experience in various companies. Charlotte currently works as a Business Analyst IAM at Portbase, where they contribute to continuous improvements within an Agile way of working. Prior to this, they were a Functional Application Manager at NIBC Bank, where they were responsible for the functional and technical management of SailPoint and the functional management of the SaaS application Workday. Charlotte also worked as a Change Coordinator for other HR applications at NIBC Bank. Before NIBC Bank, Charlotte worked as a Customer Support Professional at Exact, where they provided customer service support for the SaaS bookkeeping software Exact Online. Throughout their career, they have gained experience in IT, customer service, and project coordination.

Charlotte Hagenaar completed their education history as follows:

1. From 2008 to 2013, they attended Leiden University and obtained a Master of Science (M.Sc.) degree in Bestuurskunde.

2. Between 2006 and 2008, they studied at the University of California, Berkeley, focusing on Native American Studies. However, no specific degree was mentioned.

3. From 1999 to 2005, Charlotte attended Adelbert College, where they completed their secondary education, specifically the Middelbare school; Gymnasium program.

4. Charlotte also received training in Doeltreffend Zelfmanagement from Schouten & Nelissen. The specific duration of this training is not provided.

In addition to their academic qualifications, Charlotte Hagenaar obtained several certifications, including:

1. Koreaans 4 - Niveau A2 Common European Framework from Universiteit Leiden in January 2023.

2. Koreaans 3 - Niveau A2.1 Common European Framework from Universiteit Leiden in July 2022.

3. Koreaans 2 - Niveau A1.2 Common European Framework from Universiteit Leiden in November 2021.

4. Koreaans 1 - Niveau A1.1 Common European Framework from Universiteit Leiden in July 2021.

5. SailPoint IdentityNow Implementation and Administration: Essentials v19b - ELEARNING from SailPoint in April 2021.

6. SailPoint IdentityNow Introduction - ELEARNING from SailPoint in April 2021.

7. ITIL4 Foundation from PeopleCert in October 2019.

8. Ik en de Anderen from de Baak in August 2018.

9. Doeltreffend Zelfmanagement from Schouten & Nelissen in May 2016.

10. Lean Six Sigma Green Belt - Theory from The Lean Six Sigma Company in April 2017.

11. Agile Foundations from Wemanity Group. No specific date of completion is mentioned.

12. BiSL Foundation from APMG International. No specific date of completion is mentioned.