Briauna King

Briauna King is an experienced Sr. Process Improvement Specialist at Poshmark, having joined the company in July 2016. In this role, Briauna specializes in enhancing customer service processes and documentation to support the team's efficiency. Previous positions at Poshmark include Community Manager - Special Projects, where Briauna led various initiatives to foster skill development and improve customer experience, and Community Manager, overseeing a team and maintaining high performance metrics. Briauna began professional career at Starbucks as a Shift Supervisor from September 2011 to August 2016. Educational background includes a Bachelor's Degree in Mass Communications and Media Studies from Arizona State University, complemented by studies at San Jose City College.