Marisa S.

Marisa S. is a seasoned content professional with extensive experience in content creation and management across various industries. Currently serving as a Senior Content Writer at Poshmark since December 2020, Marisa has driven a 15% improvement in user satisfaction through data-driven content audits and collaboration with cross-functional teams. Prior roles include Content Writer-Product Knowledge Specialist at Poshmark, where Marisa developed over 300 Help Center articles and streamlined email communication, achieving a 20% reduction in response times. Previous experience includes content management and sales roles at iD Tech Camps and marketing efforts at 10 BLOCK, demonstrating a strong foundation in writing, customer service, and strategic communication. Marisa holds a Bachelor's degree in English Writing/Communication and Media Studies from Azusa Pacific University.