Chris Williams

Chris Williams is a seasoned IT professional with extensive experience in technical testing, application support, and business solutions analysis, currently serving as a Technical Test Analyst at Poundland & Dealz since January 2016. Responsibilities include designing test cases for various IT solutions, executing tests on retail software and hardware, and collaborating with product owners. Prior roles at Poundland & Dealz encompassed positions such as Application Support Engineer and Business Solutions Analyst, demonstrating expertise in providing technical support, user acceptance testing, and leading new store IT setups. Previous experience includes roles at Walsall Council and Coyle Personnel, with a foundation in desktop support, project coordination, and customer-facing technical assistance, complemented by certifications in IT support and desktop management.