Keith Snyder

Director of Customer Care at PowerHealth

Keith brings over 15 years experience of customer service leadership to PowerHealth and their clients. In his role, Keith is at the center of their customer support operations and training, and is steadfast in making sure their client needs are addressed as efficiently as possible. While at his previous company (Intuit), Keith led multiple sales and customer support teams to new standard-setting customer satisfaction scores where he was recognized as having the highest level of customer service and satisfaction performance. At PowerHealth, Keith has initiated major customer satisfaction initiatives such as the OnDemand User Engagement Program, the OnDemand Customer Support and Knowledge Center, and the company’s customer care operations programs. Outside of PowerHealth, Keith can be found volunteering at his children’s school and church, enjoying family time, and living the dream on local baseball fields, basketball courts, and golf courses throughout Colorado.

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Timeline

  • Director of Customer Care

    Current role