Paula Coughlin is a seasoned business analyst currently employed at PPI since October 2022. Paula has significant experience at Manulife, where roles included Learning Experience Designer, Documentation and Training Specialist, Learning Facilitator, and Project Training Consultant from January 2017 to October 2022, with earlier positions as Project Training Consultant from November 2018 to October 2022 and various roles from July 2002 to January 2016. Prior to Manulife, Paula served as Manager of Financial Services at BMO Harris Bank from September 1999 to July 2002. Paula holds a Bachelor's degree in Geography from Wilfrid Laurier University, completed in 1999, and is currently pursuing further education at Conestoga College.
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