Alyssa Ballesteros

Alyssa Ballesteros is a skilled professional with extensive experience in customer experience and solutions consulting. Currently serving as a Solutions Consultant at BridgepointeCX since August 2024, Alyssa previously held roles including CX Solutions Consultant II and Implementation Solutions Engineer at Skybox Communications, where expertise in NICE CXone was demonstrated. Prior experience includes managing operations as Office Manager at Quantitative Economic Solutions (QES), LLC, and various positions at Korn Design, where project management and administrative skills were honed. Additional roles as Service Manager at The Hawthorne Bar and Verification Coordinator at Joint Ventures Physical Therapy and Fitness augment a diverse background in management and support. Alyssa is an alumnus of Berklee College of Music.