Michael Fortuno

Michael Fortuno is a seasoned professional with extensive experience in account management and client services, currently serving as Senior Manager of Membership Account Services at the Practising Law Institute since May 2014. Michael's expertise includes developing action plans for business retention and growth, as well as achieving sales targets through successful renewals and upselling. Previous roles include Manager of Membership Account Services and Business Analyst, where responsibilities involved providing sales and marketing analysis, managing Salesforce administration, and enhancing reporting processes. Prior positions at UBS and Merrill Lynch focused on client service and relationship management in financial advisory contexts, while an early role at Actors' Equity Association involved purchasing and inventory management. Michael holds a Bachelor of Science degree in Communications/Business from Fordham University.