Elizabeth Tracy

Elizabeth (Liz) Tracy is an experienced quality management professional with 20+ years of experience in the implementation of quality management systems, supplier quality management, hardware and software development life-cycle methodologies, information system tools and auditing programs.

She has successfully implemented and project managed numerous complex cross-functional quality programs for both small and large organizations. She has implemented data collection systems and information technology tools to monitor quality and customer satisfaction. She has developed practices and procedures to ensure government and regulatory compliance, and has facilitated customer audits.

Liz has managed audit functions and conducted 50+ supplier and internal audits. She is an experienced trainer/instructor and has coached employees in audit practices as well as quality tools and methods. She is passionate about implementing practical quality management systems tailored to customer needs. She has demonstrated in her various roles a successful track record of ensuring that organizations achieve ISO 9001 registration while ensuring that customer satisfaction and business goals are maintained.

Liz holds both a Bachelors and Masters Degree in Industrial Engineering. She is a member of ASQ and is a Certified Quality Auditor (CQA). She was an active member of the QUEST forum responsible for determining best practices in regard to the telecommunications standard TL9000. She has trained employees in value stream and process mapping, quality tools and quality management system auditing in accordance with ISO 19011 guidelines.