John Serdinsky

John joined Pramata in 2023 as the company’s first Chief Customer Officer, but his first time working with the company was more than a decade ago as a Pramata customer. As Chief Customer Officer, John is focused on ensuring all Pramata customers are maximizing the value they receive from their investment in Pramata and acting as the “voice of the customer” to inform Pramata’s ongoing product roadmap. Prior to joining Pramata, John was the Regional Vice President of the Customer Success, Enterprise organization at Salesforce. During his 7 years there, he led high-performing Customer Success teams across several different industry verticals, driving best in class results for renewals and growth. Before Salesforce, he led the Sales Enablement team for CenturyLink (now Lumen), an enterprise technology platform. John has managed multi-year software implementation programs, successfully directed massive platform migration projects, and created winning sales enablement programs for Fortune 500 organizations.