Ed Griffin

Ed Griffin is a seasoned operations specialist with extensive experience in customer service, distribution management, and financial oversight within various automotive and aerospace organizations. Currently serving as the Principal Operations Specialist - Distribution at Pratt & Whitney Canada, Ed is responsible for enhancing distributor relationships and mentoring customer service representatives. Previous roles include Service Business Manager and Senior Estimating Engineer at ADAC Automotive, where Ed managed customer service systems and collaborated on costing and budgeting. Earlier positions at Yanfeng Automotive Interiors and GHSP involved developing service plans, improving operational systems, and ensuring customer satisfaction. Ed holds a Bachelor of Business Administration from Baker College and has received multiple training certifications related to supplier management.