Francesco di Mauro

Francesco Di Mauro currently serves as the Senior Director of Customer Support at Precisely, leading the Americas support team in achieving high customer satisfaction for over 12,000 organizations globally. With extensive experience in customer service and operations, Francesco previously held the position of Director of Customer Service Operations at Wolters Kluwer Tax & Accounting US, where efforts focused on transforming customer experience and managing a large support team. Prior roles include Director of Customer Support and Services at Sage, Senior Director of Customer Experience and Inside Sales at Habasit, and Senior Manager of the National Response Center at Scientific Games International. Education was completed at Gateway Community & Technical College.