Prelude Services
Michael Shuman has over two decades of experience in technical support and help desk management. Since June 2000, Michael has served as Help Desk Team Leader at Prelude Services, overseeing the Help Desk ticketing system and managing incoming incidents through various communication channels. Prior to this role, Michael was Support Desk Manager at Companion Technologies, where responsibilities included providing technical support for multiple clients and managing a team of analysts. Michael's expertise includes working with UNIX operating systems and developing various programs to enhance customer service and staff training.
Prelude Services
Prelude Services Provides Innovative IT Solutions for Senior Living and Care Organizations Created in partnership with Presbyterian Senior Living and Diakon Lutheran Social Ministries, Prelude Services' mission is to provide innovative information technologies to senior living and care organizations. We currently support several hundred senior living, affordable housing and community service locations in forty-two states. Our clients depend on us as a proven partner to aid in all of their information technology needs... Our goal is to provide value-driven technology to enhance your organization's delivery of care. Call Prelude at 717-322-0982 to learn more about our comprehensive strategy, implementation and support services!