Wes Hopkins

Wes Hopkins has extensive work experience in various service delivery and management roles. Wes is currently the Service Delivery Manager at ComTec Systems, where they direct and oversees project management functions, monitors departmental KPIs, and ensures project delivery aligns with organizational strategies. Prior to this role, they served as the Manager of IT Support at Meridian Worldwide Transportation Group.

Wes also has experience at Bell Techlogix, Inc. as a Service Delivery Manager and Senior Service Manager. At PCM: The Right Technology, Delivered., they worked as an SDM for Managed Services & Support. In their earlier years, Wes held multiple roles at Unisys, including Commercial Service Manager, Commercial Team Manager, and Commercial Account Team Lead, where they managed client accounts, provided technical support, and ensured quality processes were followed.

Before that, Wes worked at WOW! Cable, Internet and Phone, where they held various roles such as Business Data & Technical Support Specialist, Sales Support Specialist, Workforce Management Specialist, and Technical Support Specialist.

Throughout their career, Wes has demonstrated strong leadership, customer satisfaction, and efficiency in managing projects and delivering excellent service.

Wes Hopkins is currently pursuing an Associate's degree in Business Administration and Management, with a focus on General studies, at Augusta Technical College. Wes has been attending the college since 2014 and is still in progress with their degree. Prior to enrolling at Augusta Technical College, Wes Hopkins completed their high school education at Westside High School from 2001 to 2005. Wes obtained a Diploma with a concentration in Information Technology during their time there. Additionally, Wes Hopkins has an ITIL Foundations certification, although no further information about the institution, the month of obtaining it, or the year is provided.