Premiere Response
Hector O. is an experienced customer service professional currently serving as a Remote Customer Service Representative at ACC Premiere since September 2020, where responsibilities include managing customer inquiries and complaints. Previously, Hector O. worked as an Enumerator for the U.S. Census Bureau in two seasonal positions in 2020 and 2010, conducting interviews with local residents. Additional experience includes serving as a Contractor, Sales Officer, and Customer Service Professional at Global Check Service Inc. from April to December 2009, focusing on customer consultations to boost sales. Hector O. has pursued extensive education in IT and customer service, including certifications in Microsoft Office and customer service skills through various training programs.
Premiere Response
Premiere Response focuses on the strategic development and deployment of people, processes, and platforms. It provides consultative service with dedicated, educated agents for possible customer experience.