JR

Jake Rowlands

Program Manager at Premiere Response

Jake Rowlands is an accomplished professional with a diverse background in the music and customer service industries. As Co-Founder of Dead Rose Studios since January 2018, Jake specializes in recording, mixing, mastering, and songwriting. Simultaneously serving as Program Manager at Premiere Response since August 2016, responsibilities include managing communications for an outsourced call center and overseeing payroll and budgeting. Previous experience includes a role as a Customer Service Advocate at Farmers Insurance from March to July 2016, providing essential support to insurance agents, and as a construction worker/salesman at R.Rowlands Masonry from 2013 to August 2015, where skills in sales and customer interaction were developed. Jake holds a degree in Business Administration from Sussex County Community College, attained between 2013 and 2015, and completed high school education at Vernon Township High School from 2009 to 2013.

Location

New York, United States

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Premiere Response

Premiere Response focuses on the strategic development and deployment of people, processes, and platforms. It provides consultative service with dedicated, educated agents for possible customer experience.