Karen Palmer

Karen Palmer is an experienced Program Manager at ACC Premiere, where a strong track record of enhancing customer satisfaction and operational efficiency for leading consumer packaged goods clients has been established since August 2020. Prior roles include Operations Manager at TMP Direct, overseeing a shared contact center for major brands, and Supervisor at Bath & Body Works, managing a high-volume store team to meet sales goals. Earlier experiences include leading community support at Quri, managing returns and logistics at One Kings Lane, and providing banking services at Wells Fargo and TD. Educational background includes studies at Northampton Community College from 2007 to 2009.