Adam Turner

Adam Turner is an experienced professional with a robust background in customer experience management, compliance, risk management, and operations. Currently serving as Customer Experience Manager at Premium Choice since June 2018, Adam leads customer-focused transformations and oversees a Customer Relations Team. Prior roles include Head of Contact Center at Cover and Legal Limited / Go Money, where Adam supported the CEO in achieving service and sales goals, and Enterprise Risk Specialist at Ageas in the UK, providing critical risk management oversight. Adam has also held various roles at Ageas, including Compliance Advisor and Operations Manager, demonstrating expertise in regulatory compliance and operational performance management. In addition, Adam's voluntary experience as a special constable with Staffordshire Police reflects a commitment to community service. Adam holds several qualifications, including a Certificate in Compliance from the International Compliance Association.