Bruno Muniz is a CX Consultant at Premium Plus, a Zendesk Premier Implementation Partner, since March 2022. Prior experience includes roles as a Zendesk Admin and Customer Service Specialist at Parfois, and as a Customer Service Representative at Sum Talk, alongside earlier positions as a Reservations Agent at Greenbus Transporte de Passageiros and a Corporate/Luxury Travel Specialist at CEO Travel. Bruno began the career as a Supervisor and Corporate/Luxury Travel Agent at ENJOY TURISMO E VIAGENS. Academically, Bruno holds a Master's degree in Business Administration and Management from BSP - Business School São Paulo and a Bachelor's degree in Web Design & Internet Business from FICR - Faculdade Católica Imaculada Conceição do Recife.
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