Geoffrey B.

Geoffrey B. is a CX Consultant at Premium Plus, recognized as Zendesk's Global Partner of the Year since January 2023. With extensive experience in digital marketing and client account management, Geoffrey is also the Founder of In-sphere, a web agency focused on web marketing and design. Previous roles include Google Ads Account Manager, where campaign optimization was key, and Head of Digital Marketing Education at Shaw Academy, responsible for developing courses for the French market. Additional experience includes Quality Control Analyst and Local Data Analyst at Google, focusing on data accuracy and quality, as well as a Quality Supervisor and Sales & Technical Support Agent at Microsoft, where team lead and customer support initiatives were emphasized.