James Roberts

Senior Technical Account Manager at Preseem (By Aterlo Networks)

James Roberts is an experienced professional who has worked in various technical roles across different companies. With a background in Electronics Engineering Technology, James has held positions such as Manager, Customer Support and Technical Support - Escalation Manager. Their expertise includes managing technical relationships with customers, advocating for technical issues, and providing support services to clients globally. In addition to their technical roles, James has also worked as an Independent Consultant and President/Principal Consultant, offering IT and business services to various clients. James has a strong background in managing support teams and ensuring customer satisfaction throughout their career.

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Previous companies

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Timeline

  • Senior Technical Account Manager

    October, 2022 - present

  • Manager, Customer Support

    June, 2020