Dujardin Phillips

Dujardin Phillips is an experienced Network Operations Center (NOC) Technician at Presidio since August 2016, with prior roles including EDN Help Desk Technician at Verizon Wireless where responsibilities included troubleshooting various laptop brands and managing escalated tickets. Dujardin also worked at Microsoft as a Commerce Xbox Tier 3 Escalation specialist, focusing on service request management and customer communication. Early career experience includes administrative support at DeVry University in various capacities, such as Administrative Assistant and Library Assistant, utilizing Microsoft Office Suite and SalesForce for operational tasks. Dujardin Phillips holds a Bachelor of Science in Technical Management from DeVry University and certifications in Information Technology from MyComputerCareer.