Nick Maggio

Nick Maggio is an experienced professional in technical support and sales, currently serving as a Technical Support Agent and Call Operations Liaison at PreSonus Audio Electronics since January 2018. In this role, Nick monitors and organizes the offsite call operations team, manages escalated customer calls, and collaborates with hardware support counterparts in Ireland. Prior to this, Nick held various positions including Sales Representative at OutboundEngine, where support was provided for small business marketing, and Assistant Manager at RadioShack, focusing on team management and customer satisfaction. Additionally, roles at AT&T and Belk further demonstrated strengths in customer service, sales, and team leadership. Nick's background is complemented by education from Seaborne Military Academy.