Dennene Madsen

Dennene Madsen is an experienced professional in patient experience and service excellence, currently serving as a Patient Experience Advisor at Press Ganey since September 2013. Prior to this role, Dennene worked at Sutter Health from November 2002 to September 2013 as a Service Excellence Coordinator, focusing on coaching staff to enhance patient interactions and communication. Dennene's career began at Nordstrom as a Market Guide/Counter Manager from September 2000 to November 2002, where responsibilities included achieving retail sales goals and supporting staff across multiple stores. Dennene holds a Bachelor of Arts degree in Theatre/Theatre Arts Management from California State University - East Bay, achieved between 1988 and 1994.