Press'nXPress
Farnaz Javdani Golparvar has a strong background in software development and project management. Farnaz is currently working at Press'nXPress as a Senior Software Developer. Prior to this, they worked at RunSensible as a Project Development Manager from November 2019 to January 2021. Before that, they were a Software Programmer at TikaTel from November 2016 to October 2019. Farnaz started their career at Mabna DP as a Software Engineer Technical Lead from August 2013 to February 2016.
Farnaz Javdani Golparvar pursued their Bachelor of Technology - BTech degree in Computer Software and Media Applications from 2009 to 2012 at Ferdowsi University of Mashhad.
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Press'nXPress
Press’nXPress™ helps organizations to improve customer experience by providing them real-time customer insights. A feedback solution that continuously measures customer satisfaction at customer touchpoints, automatically analyzes data, and generates actionable insight. Our proprietary intelligent recommendation system uses machine learningalgorithm to detect the gaps and close the customer feedback loop. We utilize customer experience metric scores such as XPress, NPS, CSAT, and others, text feedback and sentiment score, and customer-specific contextual data as a basis for analysis.