Kumaraguru Loganathan

Kumaraguru Loganathan has extensive experience in managing and supporting contact center technologies for globally recognized companies such as Priceline, Capital One, and Wipro Limited. Kumaraguru specializes in IVR, Chat Bots, and social media integrations for customer service. At Priceline, Kumaraguru manages flight GDS and other products for contact centers, while at Amazon Connect, Kumaraguru designs call flows and manages end-to-end IVR solutions. With a background in project management and a BTech in Information Technology from SRM University, Kumaraguru Loganathan is a skilled professional in the contact center technology field.