Jay Wong has a strong background in digital customer enablement and customer success. Jay has worked as a Director at PriceSpider, where they led the Digital Customer Enablement and Customer Success teams. Prior to that, Jay held roles in brand partnerships and senior management at PriceSpider. Before joining PriceSpider, they worked as the Director of Sales and Ecommerce at Polaroid and as a Senior Manager at eBay. Jay also has experience in category management and merchandising at Rakuten.com, and has worked in program management and web production at Mosaic North America and IGN Entertainment respectively. Jay began their career in online marketing and account management at Fanscape.
Jay Wong completed their Master of Business Administration degree at USC Marshall School of Business in 2019. Prior to that, they obtained a Bachelor of Arts degree in Political Science from UC Irvine in 2000. In addition to their formal education, Jay also holds certifications such as the Certified Digital Marketing Professional (CDMP) from the Digital Marketing Institute and the Professional Certified Marketer (PCM) - Digital Marketing from the American Marketing Association, both obtained in 2022.
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