Michael Douglas

Michael Douglas has a diverse work experience spanning over two decades. Michael is currently the Head of IT at Primary ICT Support LTD since September 2022. Prior to this, they worked at Luminate Education Group as the Head of IT/AV for the White Rose Academies Trust from August 2017 to September 2022.

From 2015 to 2017, Michael served as the IT Operations Manager at RM plc. Before that, they held the position of ITSS Service Support Manager at Leeds City College from January 2011 to August 2015.

Michael also gained valuable experience at Park Lane College, where they worked as an IT Manager from February 2008 to January 2011, and as an IT Support Manager from June 2005 to February 2008.

Before joining Park Lane College, they worked as an IT Analyst at Amey from June 2004 to June 2005, and as an IT Analyst at Co-operative Retail Services from February 2002 to June 2004.

Michael'scareer began at HBOS Plc, where they served as a 1st Line Technical Support - Helpdesk Technician from January 2001 to December 2002. Michael also had a secondment at BP&D Secondment HBOS Plc as a Programme Manager from November 1999 to January 2001, where they managed various projects and processes improvements.

Michael Douglas attended Ryburn Valley High School from 1987 to 1994, but no specific degree or field of study was mentioned. After completing high school, they enrolled at the University of Central Lancashire from 1994 to 1998 and earned a BA (Hons) in European Business and Languages. Additionally, they obtained several certifications, including the ITIL V3 Intermediate Certificates in Service Operation, Service Offerings and Agreements, and Service Transition from ISEB in 2011. Michael also received the ITIL V3 Foundation Bridge certificate from ISEB in 2010 and the PRINCE2 Practitioner certificate in 2006. The institution for the PRINCE2 Practitioner certificate was not specified.