Stefan Chivers

Senior L2 Application Support Engineer at PrimeRevenue

Stefan Chivers has a diverse work experience in various roles and companies. Stefan started their career at The Midas Press, where they held a position that involved administrative and technical responsibilities, such as organizing shipments, setting up reports, and writing Excel VBA routines. After that, Stefan worked as a self-employed English teacher, providing language tuition to adult learners.

In 2014, Stefan joined PrimeRevenue as a Customer Support Representative, where they provided support to customers using Supply Chain Finance platforms. Stefan'srole expanded to include the setup of new suppliers. In 2016, Stefan transitioned to the role of Client Integration Specialist. Stefan worked with new clients to plan, test, and implement operational processes for integrating their ERP systems with PrimeRevenue's product. From January 2018 onwards, they solely focused on the client integration role.

In 2019, Stefan became a Solutions Engineer at PrimeRevenue. In this role, they worked with clients to configure and test data exchange, primarily using SFTP. Stefan also automated tasks related to data exchange and file processing using VisualCron and T-SQL.

In 2021, Stefan transitioned to become an L2 Application Support Engineer at PrimeRevenue. Stefan'sresponsibilities included troubleshooting issues in the company's applications, reproducing potential bugs in the test environment, and configuring file-based integrations with clients and banking partners.

Overall, Stefan Chivers has gained experience in technical support, client integration, solutions engineering, and teaching throughout their career.

Stefan Chivers completed their Bachelor of Science (BSc) degree in Mathematics at the University of Warwick from 2003 to 2006. In addition, they obtained the Trinity CertTESOL certification from Trinity College London in October 2010.

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Timeline

  • Senior L2 Application Support Engineer

    March 1, 2023 - present

  • L2 Application Support Engineer

    September, 2021

  • Solutions Engineer

    July, 2019

  • Client Integration Specialist

    July, 2016

  • Customer Support Representative

    March, 2014