Almudena Gonzalez Aldea has extensive experience in customer service and administrative roles across various sectors. Currently serving as Técnico de Agenda at Grupo Shebel (Prinex) since February 2021, Almudena previously worked as a Tramitador de siniestros at InterMundial from August 2019 to September 2021, where responsibilities included document analysis and insured customer support. Almudena's background also includes a role as Gestora de asistencia at RACE - Real Automóvil Club de España, focusing on mechanical assistance and travel support from June 2015 to August 2019, and as a Customer Assistant at Novo Nordisk from December 2000 to May 2013, managing logistics and client orders. Earlier experience includes working as a CONTABLE at Santisoane, S.L. from September 1995 to March 2001, handling accounting for a real estate company. Almudena holds a degree in Técnico en Administración y Gestión de Empresas from Universidad Carlos III de Madrid, completed a certification in Transporte y Emergencias Sanitarias, and obtained a BTP driving license from Autoescuela Lara in 2015.
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