MP

Melissa D. Petrarca

Director Of Customer Success at Privy

Melissa D. Petrarca has a diverse work experience spanning various roles and industries. Melissa D. began their career as a Marketing Intern at Newport Marketing and Events in 2009, where they demonstrated strong communication and problem-solving skills. Melissa D. then worked as a Professional Teller at Bank of America from 2010 to 2012, exceeding weekly quotas and providing excellent customer service. From 2012 to 2015, Melissa held positions at ELITE PHYSICAL THERAPY, INC., starting as a Marketing and Public Relations Coordinator and progressing to the role of Marketing and Public Relations Manager. During their time there, they exceeded monthly quotas and played a key role in opening and promoting new facilities. In 2015, Melissa joined Merrill Lynch as a Client Associate, where they assisted financial advisors in maintaining client portfolios and building strong relationships. In 2016, they transitioned to Placester, Inc., initially working as a Customer Support Representative and later becoming a Customer Success Manager. Finally, in 2019, Melissa joined Privy as a Customer Success Manager and subsequently took on roles with increasing responsibility, including Senior Customer Success Manager, Manager of Customer Success, and their current position as Director of Customer Success. Their notable accomplishments include consistently meeting call handling quotas, generating sales leads, and ensuring customer satisfaction throughout their career.

Melissa D. Petrarca earned a Bachelor's Degree in Marketing from the University of Rhode Island from 2006 to 2010. Melissa D. also participated in a Study Abroad Program at the University of Richmond in Florence, Italy in 2008.

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