Pro EMS has served the City of Cambridge, Massachusetts since 1969, providing 911 emergency medical services in cooperation with the Cambridge Fire, Police and Emergency Communications Departments.

Additionally, we provide emergency medical services to Harvard University and the Massachusetts Institute of Technology. Pro EMS partners with Emerson Hospital to provide advanced life support (ALS) services to the communities of Boxborough, Carlisle, Concord, Lincoln, Maynard, Stowe and Weston, collectively known as the Central Middlesex Emergency Response Association (CMERA), operating under the Emerson Paramedics brand. Primary backup services are provided to the towns of Watertown and Belmont.

Pro EMS also works with several related entities. Pro EMS Center for Medics, a CoAEMSP accredited paramedic and EMS training center, Prodigy, a CAPCE accredited online learning management system and Pro EMS Solutions, our EMS reimbursement, technology and administrative services division.

We’ve been recognized by numerous state and national organizations for our commitment to excellence. Pro EMS was the first ambulance service in Massachusetts to be accredited by the Commission on Accreditation of Ambulance Services (CAAS) and we are current members of the Academy of International Mobile Healthcare Integration (AIMHI), a national collective of high-performance EMS systems.

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Pro EMS

Bill Mergendahl

G. Gibson McCullagh Jr

Drew Morrow

C. Daniel Wagner

The Emergency Medical Services team at Pro EMS is responsible for providing rapid and skilled medical response to 911 emergencies in the City of Cambridge, Massachusetts. They collaborate closely with Cambridge Fire, Police, and Emergency Communications Departments, as well as Harvard University and MIT, to deliver high-quality pre-hospital care. The team consists of highly trained Emergency Medical Technicians (EMTs) and Paramedics who perform life-saving interventions, advanced life support (ALS), and transportation of patients to medical facilities, ensuring that community health emergencies are managed with excellence and efficiency.

Emergency Medical Services

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Leadership Team

Emergency Medical Services

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Coding and Billing

Leadership Team