Emily Stafford

Emily Stafford is an experienced customer support professional with a career spanning various roles in the field. Currently serving as Director of Customer Support at Procare Solutions since July 2021, Emily previously held the position of Manager of Customer Support. Prior to joining Procare, Emily was Team Lead at Ladder Software, which was acquired by Procare in early 2021. Emily's earlier experience includes roles as a Customer Support Specialist at Saatchi & Saatchi, where responsibilities included content creation and social media engagement, and as a Communications Coordinator at Spark Marketing Corporation, focusing on content management and audience engagement. Emily began the career with an internship at Rogers Communications, gaining exposure to publicity and media relations. Emily holds an Advanced Diploma in Public Relations from Humber College Institute of Technology and Advanced Learning, earned in 2015.