Miles Penrod

Sr. Custom Product Development Manager at ProClip USA

Miles Penrod has a diverse and extensive work experience spanning multiple roles and industries. Miles has worked as a Sr. Custom Product Development Manager at ProClip USA since 2019, where they oversee the development of products, collaborates with different departments, and drives growth through innovative product categories.

Before that, they worked at BOE, A Xerox Company from 2018 to 2019 as a Solutions Consultant. In this role, they supported enterprise content management solutions, managed accounts, and led projects from proposal to obsolescence.

From 2015 to 2018, Miles worked at Education Networks of America as a Solutions Engineer. Miles was responsible for designing solutions based on their product portfolio and achieved 100% completion of pre-sales targets.

Prior to that, they were a Sr. Sales Engineer at Portsmith Technologies from 2011 to 2014. Miles achieved high sales growth, developed technical support, and ensured high customer satisfaction.

In 2011, they briefly worked as the Vice President of Market Development at BlueMesh Networks. During this time, they formalized the go-to-market strategy and significantly expanded the customer base.

From 2007 to 2011, Miles worked as a Sales Engineer at CradlePoint, Inc. Here, they pioneered technical support practices, standardized training processes for sales team, and focused on national and international sales and marketing efforts.

Miles also has experience as a Project Manager at Manpower Professional in 2006, where they managed inventory, resources, and project plans.

In 2004 and 2006, they worked at Idacomm, Inc. as a BPL Network Engineer and Systems Administrator. Miles played a crucial role in developing an understanding of BPL technologies and managing customer resources.

Miles Penrod began their career in 2002 as a Wireless Technician at Idacomm, Inc. During this time, they gained experience in troubleshooting network and equipment problems and also worked on BPL technologies.

Overall, Miles Penrod's work experience showcases their expertise in product development, sales, technical support, project management, and enterprise solutions.

Miles Penrod attended Boise State University from 1999 to 2004, where they studied Computer Information Systems. Miles did not obtain a degree during this period. Additionally, Miles Penrod has obtained several certifications in various technical fields. In 2018, they obtained the eCopy ShareScan 6 Technical Certification, AutoStore 7 Technical Certification, Equitrac Office and Express 5 Technical Certification, and Output Manager 4 Technical Certification from Nuance Communications. Miles also obtained the DocuWare Application Consultant (DAC), DocuWare Sales Advisor (DSA), and DocuWare System Consultant (DSC) certifications from DocuWare in 2018. Moreover, they obtained the PaperCut - Tech Certified - Level 1 certification from PaperCut Software in 2018. In 2015, Miles Penrod obtained the Heads Up Football certification from US A Football.

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