Proctor Financial,  Inc.  is a leading provider of lender-placed hazard & flood insurance including hazard tracking services to the mortgage servicing community.  Since the l970s, Proctor has blended comprehensive insurance programs with innovative tracking & reporting services to meet the specific servicing requirements of mortgage servicers, community banks, credit unions, sub-servicers, distressed asset investors and the U.S. Government.

As a wholly-owned subsidiary of Brown & Brown, Inc., a NYSE company with a $4.7B market cap, Proctor is positioned to enhance its technology and service offerings for its1,500+ mortgage servicer clients. Proctor's success is rooted in industry experience, exemplary service and access to multiple insurance markets rated A.M. Best "​ A"​ or better.  

PFI is nimble & flexible in responding to the unique servicing issues of its clients.  A recent example is the introduction of the Investor/REO Rental Program available for investors and property managers.  

Hazard tracking services continues to be a cornerstone of the services performed on behalf of mortgage servicers including mail processing with OCR technology, loss draft claims management, borrower care center and compliance services. Additional insurance offerings include blanket hazard programs, home equity & condo blanket insurance, excess flood, mortgage impairment, and hard-to-place individual properties.  

"Value through Partnership"​ - the Proctor culture.  Become a client today.

Insurance

Proctor Financial, Inc

Mike Cox

Sheila Stokes

Laurie Meoak

Mohamed Elewa

Jodi Busch

Tiffany V.

Jim Hale

The Customer Support Team at Proctor Financial, Inc. plays a vital role in ensuring client satisfaction by addressing inquiries, managing policy-related issues, and resolving service challenges for mortgage servicers and other clients. With a focus on exemplary service, team members assist clients with hazard tracking, insurance offerings, and compliance services, providing timely and effective solutions to enhance the overall client experience. Their commitment to support reflects Proctor's core value of fostering strong partnerships and delivering value through tailored assistance.

Customer Support Team

Underwriting and Claims Management

Operations and Service

Finance and Audit

Customer Support Team

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Team members

Other teams at Proctor Financial, Inc

Underwriting and Claims Management

Operations and Service

Finance and Audit