Victoria Ayala

Victoria Ayala is an experienced professional currently serving as an Incident Manager for the SAC IT Team at Prodapt since August 2023. Previously, Victoria worked as a Link Building Operations Supervisor at DASH BPO from August 2021 to August 2023, developing and executing SEO strategies and optimizing content marketing. Victoria's background also includes a significant tenure at Dell, where roles included Customer Care Supervisor, Product Marketing Operations Senior Analyst, and Sales Support Analyst/Team Lead. Earlier experiences include positions at MiBus as a Control Operations Technician and at Alorica as an Operations Supervisor and Quality Assurance Analyst. Victoria holds an MBA in Multimodal Transportation Management, a Post-Graduate degree in Upper Management, and a Bachelor's degree in Marketing and Advertising with Sales Management from Universidad Interamericana de Panamá and Universidad Latina de Panamá.