Andisiwe Fokazi

Andisiwe Fokazi currently serves as a Customer Service Specialist at Prodigy Finance since November 2022. Previously, Andisiwe worked at Teleperformance as a Call Center Customer Service Representative from August 2020 to December 2022, where responsibilities included managing incoming calls regarding utility bills and account queries. Prior to that, Andisiwe was a Call Center Agent at Capita from March 2017 to August 2020, focusing on mobile network issues and billing inquiries. Andisiwe also gained experience at Capfin as an Inbound Customer Service Representative from January 2016 to March 2017, handling calls about loan applications and account settlements. Educationally, Andisiwe holds a Higher National Diploma in Business Administration and Management from the University of South Africa, completed between 2020 and 2022.