Yanda Ndlumbini has substantial experience in various roles primarily focused on customer service, payment administration, and horticulture management. Currently serving as a Payment Administrator at DigiOutsource since January 2020, Yanda is responsible for generating and reconciling player cashin-ins, managing payment batches, and addressing exceptions. Previous roles at DigiOutsource include Risk and Fraud Agent and Customer Service Host, where responsibilities ranged from assessing customer authenticity to resolving inquiries. Additionally, Yanda has worked at Prodigy Finance as a Lead Associate and held supervisory positions in horticulture at Mitchell Plain District Hospital and Ace Landscape, implementing tasks, monitoring staff, and ensuring quality delivery across different operations. Earlier experience includes telemarketing and administrative responsibilities at Mango5 Call Centre and Sacio Trading Enterprise, emphasizing management and data reporting.
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